Section 1.1: Conscientiousness

Exceptional product managers exhibit a high degree of conscientiousness. This trait is not only characteristic of outstanding employees but is particularly pronounced among effective product professionals.

Such individuals are punctual and, if delayed, they communicate their apologies. They maintain a constant awareness of others, as empathy is crucial for understanding needs—be it of stakeholders or customers. We are not the ones who miss critical calls, nor do we take unnecessary leave when feeling slightly unwell; instead, we often push ourselves to work harder.

Respect and patience define our interactions; we don’t interrupt others or dominate conversations. We listen intently and respond with understanding.

Section 1.2: Courage

While being conscientious is vital, courage is equally important. Courageous product managers are those who ask challenging questions and confront established norms. They do not shy away from tough discussions; in fact, these conversations are a daily occurrence.

We take responsibility seriously and approach issues with a blend of logic and empathy. If a product roadmap falters, we are typically the first to address it and suggest changes. We acknowledge when features fall short and face those realities head-on, even if it means shielding our teams from micromanagers who may not grasp the concept of 'fail fast, fail early.'

Section 1.3: Carefulness

Courage must be tempered with carefulness. In the realm of product leadership, a heedless attitude can lead to significant pitfalls. Careless actions often result in errors, system failures, and customer dissatisfaction.

Careful product managers ensure every detail is attended to, from scrutinizing release notes to perfecting acceptance criteria. They catch minor bugs and UI discrepancies that others might overlook. However, it's essential to balance diligence with practicality; excessive perfectionism can hinder enjoyment and productivity.

Section 1.4: Curiosity

Curiosity is a cornerstone of successful product development. Without it, the quality of a product may suffer. The world is filled with mysteries waiting to be unraveled, such as identifying what brings value to users and understanding their current needs and desires.

Every product professional should consistently ask the fundamental question: Why? As Simon Sinek emphasizes, we must "Start With Why." Neglecting this curiosity can lead us into a monotonous routine of producing irrelevant features.

We are; curious.